effective as of May 20, 2014
INFORMATION COLLECTION AND USE
Information Collected Upon Visiting. When you visit the Applications, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, local time recorded on your electronic device and any advertisements or links on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Applications and of our Service, and for the Applications's technical administration.
Information Collected Upon Registration. If you desire to have access to certain restricted sections of the Applications, you will be required to become a registered user, and to submit certain personally identifiable information to TaDuler. This happens in a number of instances, such as when you sign up for the TaDuler's service, if you desire to receive marketing materials and information and if you submit an Appointment Request.. Personally identifiable information that we may collect in such instances may include your full name, password, email address, street address, time zone, telephone number, mobile phone number, photographs you upload, and other information that you decide to provide us with, or that you decide to include. If you register as a Service Provider we will request and store your business address, billing address, owner and employee names, email addresses, telephone numbers and also including, but not limited to certificates, documents, licensing, designations and/or licensing numbers TaDuler may request. We do not request or store any banking or credit card information on the website.
Service Provider Information. You have the opportunity to provide additional information ("Service Provider Information") such as your business name, logo or avatar, credentials and qualifications, year of business establishment, as well as links to your personal web site, if you have one. This information is requested for and automatically provided to Consumers upon your acceptance of their Appointment Requests. We may supplement or modify the Service Provider Information to conform to our editorial policies or to add information from your website, materials that you supply to us, or publicly available sources. Providing additional information beyond what is required at registration is entirely optional, but may enable you to market your services more effectively and potentially win more jobs.
If you provide a mobile phone number, you will have the opportunity to opt in to receive notifications on your mobile phone when Appointment Requests become available. You may sign up for notifications and modify your notification preferences to better control when TaDuler sends you email or SMS notifications.
If you contact us by email through the Applications, we may keep a record of your contact information and correspondence, and use such information to respond to your inquiry.
Survey. We may also collect information if you participate in surveys conducted by or on behalf of us or our partner companies, including but not limited to questionnaires, telephone interview and/or discussion groups, and otherwise providing general information about the TaDuler service.
In an attempt to help our Service Providers organize and effectively use data to track Returns on Investment, Closing Ratios and Customer Satisfaction, TaDuler will provide Service Providers with a history of their confirmed appointments and allow them to record outcomes of each at the service providers discretion.
Anonymous Data. We may create Anonymous Data records from information collected from you (such as information contained in an Appointment Request) by excluding information (such as your full name) that make the data personally identifiable to you. "Anonymous Data" means data that is not associated with or linked to your personal information; Anonymous Data does not permit the identification of individual persons. We reserve the right to use and disclose Anonymous Data to third parties in our discretion.
Use of Contact Information.
In general, we may use information that we collect about you to:
- deliver the products and services that you have requested;
- manage your account and provide you with customer support;
- perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
- communicate with you by e-mail, postal mail, telephone and/or mobile devices or send newsletters about products or services that may be of interest to you;
- communicate with you with regard to Appointment Requests and fulfillment of said requests;
- develop and display content and advertising tailored to your interests on our site and other sites;
- create Anonymous Data records from such information;
- verify your eligibility and deliver prizes in connection with contests and sweepstakes;
- enforce our terms and conditions;
- manage our business; and
- perform functions as otherwise described to you at the time of collection.
In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our service. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
INFORMATION SHARING AND DISCLOSURE
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. Under no circumstances, other than in the event of a Business Transfer (as discussed below) will TaDuler sell, rent or lease its Consumer lists (or the Consumer list of any individual Service Provider) to a third party.
Circumstance under which we may share your personal information:
To Provide Information to Service Providers. We may share your personal information with Service Providers registered with TaDuler that perform certain services on behalf of Consumers. Sharing this information with Service Providers allows them to provide an accurate Consultation, Appointment or Quote on the service you're requesting. The information we share is generally the information contained in the Appointment Request form, including the type of service needed, when and where the service should be performed (real address), a description of the service needed, real name, phone number, email address, and any photographs pertaining to the Appointment Request.
To Provide Information to Consumers. If you are a registered Service Provider, we may share your personal information with Consumers when you have confirmed to service their Appointment Request, the information we share contact phone number, mobile phone number, email address and company logo.
To Provide Information to Partner Companies. We may enter into agreements with one or more partner companies pursuant to which we provide a partner company with a URL and a user registration page co-branded with, or private labeled by, the partner company, and the partner company distributes and promotes the URL to its customers. A partner company may want to access personally identifiable information that we collect from its customers. As a result, if you register on our Website or other Application through a partner company, or if you are directed to or access our Website, Application or their features (such as but not limited to an embedded widget) through a partner company, we may provide your personally identifiable information to the partner company. Because we do not control the privacy practices of our partner company, you should read and understand its privacy policies.
To Facilitate TaDuler's Use of Third-Party Services. We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, direct marketing campaigns and User credit card information storage. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
To Comply with Laws and Law Enforcement. TaDuler cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of TaDuler or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
To Solicit and Provide Exposure for TaDulers Services. TaDuler, with your explicit opt-in, may publish a message to your Social Media (Included, but not limited to Facebook, Twitter, Instagram and LinkedIn) notifying your friends of your use of the Website with such specifics as the category and sub-category of your Appointment Requests.
CHANGING OR DELETING INFORMATION
If you are a registered user of the Website, you may access and update or correct the information you provided to us by updating your settings in My Settings in the TaDuler Dashboard. If you wish to delete your account, you must email email@example.com with the subject line "Delete Account", which will be acted upon within 21 days.
TaDuler is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using the Website or other Application, your information will travel through third party infrastructures which are not under our control.
LINKS TO OTHER WEBSITES
Our Applications contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
The Applications are not directed to persons under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without the parent or guardian's consent, he or she should contact us at firstname.lastname@example.org with the subject line "Under 18 without Consent". We do not knowingly collect personally identifiable information from minors under 18. If we become aware that a minor under 18 has provided us with personal identifiable information, we will use reasonable efforts to promptly delete such information from our files.